Blog

WiFi, the cornerstone of digitalization

73% of retail customers in a nationwide study were found to use multiple channels as part of their shopping journey; i.e. they were omnichannel customers (Source: Harvard Business Review). This compelling statistic drives home the importance for businesses to make the shift towards digitalization as soon as possible. Providing customers with consistent, personalized, and a contextually aware…
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The exciting future of MSPs and Managed Guest WiFi

The MSP business model has changed drastically in recent years, and we can expect that trend to continue. In fact, according to Gartner, by 2023 63% of global MSPs will gain their revenue through DBIO (digital business infrastructure operations). The Gartner piece drives…
Blog

Hi, We’re Queentessence

Hi, We’re Queentessence Our goal is to provide elegant and intelligent solutions that enable brick-and-mortar venues to thrive in the era of omnichannel customer experience (CX) and big data. Here in our blog, we dive into all aspects of WiFi guest access, IoT…